Speak Labs helps you practice speaking English with an AI partner. This policy explains what information we collect, why, who we share it with, and the choices you have. We wrote it in plain English. If anything is unclear, email us at hello@speaklabs.pro.
Speak Labs is run by SpeakLabs ("we", "us"). We are responsible for the information described here.
The short version
- We don't keep recordings of your voice. Your recording is turned into text and then discarded.
- If you have an account, we save the text of your chats, your reviews and your saved phrases so you can see your progress. You can delete any chat.
- We use a few trusted services to run the app: one for AI conversation, one for speech, one for accounts, one for email and one for hosting.
- We don't sell your information, show ads or use tracking cookies.
What we collect
When you use the app without an account
- Your voice, briefly. When you tap the mic, your browser records what you say and sends it to us. We pass it to our speech-to-text service to turn it into text, then discard the audio. We don't store it.
- What you say and type in a chat. The text of the conversation is sent to our AI service to create replies, hints and your review. As a guest, we don't save it after your session.
- Your IP address. Our server uses it to count free chats per day and to stop abuse. These counts are kept in memory and reset when the server restarts. Our hosting provider may keep standard server logs that include IP addresses.
When you create an account
- Account details. Your email address and a password (stored securely by our account provider, never in plain text). If you sign in with Google, we receive your name, email address and profile picture link from Google.
- Your practice history. For each finished chat: the text of the conversation, your review (scores, tips and suggested fixes), how long you spoke, how many sentences you said, and a list of the words you used.
- Saved phrases. Useful phrases and fixes from your reviews, and when you last practiced them.
Stored in your browser only
The app saves a few things on your own device so it remembers your choices. We can't see these:
- Your settings: level, correction style, daily goal, AI accent and voice, and hands-free mode.
- Short summaries of recent role-play scenes, so new ones feel different.
- In Free Talk, a few everyday facts you mention (like your job or a hobby) so the AI can bring them up next time. We ask the AI never to keep sensitive details.
- Your sign-in session, if you have an account.
You can clear all of this by clearing your browser's site data for Speak Labs.
How we use your information
- To run your conversations, create reviews and hints, and speak the AI's replies.
- To save your progress and show it to you.
- To send account emails, like confirming your email address or resetting your password. We don't send marketing emails.
- To keep the service working and fair, for example daily limits and protection against abuse.
We don't use your chats to build profiles about you, and we don't train our own AI models on them.
Who we share it with
We use these service providers to run Speak Labs. They process your information only to provide their service to us:
- Anthropic (Claude AI). Receives the text of your chats to write replies, hints and reviews.
- ElevenLabs. Receives your voice recordings to turn them into text, and the AI's replies to turn them into speech.
- Supabase. Hosts accounts, sign-in and your saved practice history.
- Google. Handles "Continue with Google" sign-in if you use it. The app also loads its fonts from Google Fonts, which means Google sees your IP address when the page loads.
- Resend. Sends account emails.
- Hostinger. Hosts our website and server.
These companies may process data in countries other than yours, including the United States. Each has its own privacy policy that applies to how they handle data.
We will also share information if the law requires it, or to protect the safety of our users or the public. If Speak Labs is ever sold or merged, your information may move to the new owner, who must follow this policy.
How long we keep it
- Voice recordings: not kept. They are discarded once turned into text.
- Guest chats: not kept after your session.
- Account data and practice history: kept while you have an account. If you delete a chat, we delete it right away. Saved phrases stay until you ask us to remove them or delete your account.
- When you ask us to delete your account, we delete your account and all your practice history within 30 days.
Your choices and rights
- See your data. Your progress page shows your chats, reviews and saved phrases.
- Delete a chat. Open it from your progress page and tap "Delete this chat".
- Get a copy, correct it, or delete your account. Email hello@speaklabs.pro from the email address on your account. We will reply within 30 days.
- Complain. If you're not happy with how we handled your information, tell us first. You can also contact the privacy regulator where you live.
Security
We use HTTPS for every connection. Your saved data sits behind access rules that let each account see only its own records. Passwords are stored by our account provider using secure hashing. No system is perfectly secure, so please use a strong password you don't use anywhere else.
Children
Speak Labs is for people aged 16 and over. If you're younger, please don't create an account. If you believe a child has given us information, email us and we will delete it.
Please don't share sensitive information
Practice chats are about everyday situations. Please don't share things like passwords, bank details, health records or other sensitive personal information in a chat.
Changes to this policy
If we change this policy, we will update the date at the top. If the change is important, we will tell you in the app or by email before it takes effect.
Contact
SpeakLabs
Email: hello@speaklabs.pro